Terms & Condition
Thank you for choosing to shop at Wasteless Market, provided by Wasteless Innovations Ltd., a company registered in England & Wales under company registration number 12582383, of registered office 20-22 Wenlock Road, London, England, N1 7GU.
We are passionate about environmental sustainability and through this site and our events, we promote products that meet our ethos.
Access to The Site
Intellectual Property Rights and Use of The Site
With the exception of user content, all content included on The Site and the copyright, trademark and other intellectual property rights in that content, unless specifically labelled otherwise, belongs to or has been licensed by Wasteless Innovations Ltd. All content, including user content, is protected by applicable United Kingdom and international intellectual property laws and treaties.
You may not use any content (including user content) printed, saved, or downloaded from The Site for commercial purposes without first obtaining a licence from Wasteless Innovations Ltd (or our licensors, or the relevant user, as appropriate). This does not prohibit the normal access, viewing, and use of The Site for general purposes whether by business users or consumers.
You agree that you will be solely responsible for your user content. Specifically, you agree, represent, and warrant that you have the right to submit the user content and that it will comply with our Acceptable Usage Policy below. You (or the licensors who own the content in question, as appropriate) retain the ownership of the user content that you submit to The Site and all the intellectual property rights in that user content. By submitting user content to The Site, you grant Wasteless Innovation Ltd an irrevocable, unconditional, non-exclusive, fully transferable, royalty-free, perpetual, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform, and sub-licence your user content for the purposes of operating and promoting the Site.
If you wish to remove user content, you may do so by contacting us. We will use reasonable efforts to remove the user content from The Site. Please note that caching or references to your user content may not be made unavailable immediately (or may not be made unavailable at all where they are outside of our reasonable control).
We may reject, reclassify, or remove any user content from The Site where it violates our Acceptable Usage Policy, or if we receive a complaint from a third party about it and determine that it should be removed in response to that complaint.
You may only make purchases on The Site if you are at least 18 years of age. By accessing and using The Site you are confirming that you are 18 years of age or over.
Rules and Acceptable Usage Policy
When using wastelessmarket.com, you must do so lawfully, fairly, and in a manner that complies with the provisions of this clause. You must ensure that you comply fully with all local and national laws and/or regulations. You must not use wastelessmarket.com in any way, or for any purpose, that is unlawful or fraudulent. You must not use The Site to knowingly send, upload, or in any other way to transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind. You must not use The Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
When using The Site, you must not submit anything, or otherwise do anything that is sexually explicit, is obscene, deliberately offensive, hateful, or otherwise inflammatory, promotes violence, promotes or assists in any form of unlawful activity, discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; gender; religion; nationality; disability, sexual orientation; or age, is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person, is calculated or is otherwise likely to deceive, is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to, misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this clause), implies any form of affiliation with Wasteless Innovations Ltd or Wasteless Market where none exists, infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks, patents, and database rights) of any other party; or is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
Purchasing from site
When making a purchase from site, you expressly agree that: You have read the description and all details within the relevant listing carefully and that you understand and agree to any and all specific policies that are stated. You will pay for the item(s) purchased in full and on time upon product delivery.
For every purchase made on wastelessmarket.com a percentage of the sale will be donated to tree planting around the world. Our forest can be seen here: www.ecologi.com/wastelessmarket
Currently All payments on The Site are made by cash or card upon delivery of products.
Shipping & Delivery
As stated above, you must provide complete and accurate delivery details when placing your order. Once the order is placed, it will be delivered to you in our electric car at the date and time which is selected by you during checkout. We are providing free delivery to all DA Postcode if order is above £20.
Returning Items & Refunds
We want you to be happy with your purchases, so please don’t hesitate to get in touch with us if there are any problems with your order.
If a product you have purchased is faulty or not up to our usual high standard, then please get in touch and we will arrange a refund or replacement. Please note we can only provide refund or replacement for faulty items within 14 days of purchase.
Refunds will be returned in the same way you made payment, if you paid by card it can take 3-5 days for the money to show in your bank account although in our experience it’s usually much quicker.
Changed your mind?
If you have changed your mind about a purchase and it is still in it’s original packaging and saleable quality, we are able to offer an exchange or credit note, simply contact us via email at firstname.lastname@example.org with the proof of purchase. Unfortunately we cannot accept exchanges for liquid refills, food, toiletries or sanitary ware items due to hygiene reasons unless they are faulty (see above). Please note we can only provide an exchange or credit note within 14 days of purchase.
Your Account Cancellation Rights
You may close your Account at any time by contacting us via email at email@example.com.
We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) The Site, or the content of, use of, or reliance upon any content (including user content) included on The Site. We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to The Site or to any Content (including User Content) included on The Site.
If you are a business (i.e. a user using The Site in the course of business and/or for commercial reasons), we accept no liability for loss of profits, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
We use all reasonable skill and care to ensure that The Site is free from viruses and other malware, however, we accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data, or other material that occurs as a result of your use of The Site or any other site referred to on The Site.
We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of The Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
Reviews, Communication and Contact Details
You may leave reviews for products. You warrant to us that any review you leave shall be submitted in good faith and shall be accurate and truthful. We may at your request or on our own initiative anonymise or pseudonymise reviews left by you on The Site.
All personal information that we may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.
For complete details of our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to our Privacy and Cookies Policy.
Links to The Site
You may link to The Site provided that you do so in a fair and legal way, you do not do so in a way that suggests any form of association, endorsement, implies any form of affiliation or approval on our part where none exists, you do not use any logos or trademarks displayed on The Site without our express written permission; and you do not do so in a way that is intended to damage our reputation or to take unfair advantage of it. You may link to any page on The Site. Framing or embedding of The Site on other websites requires our express written permission. Please contact us at firstname.lastname@example.org for further information. You may not link to The Site from any other site where that site’s main content (i.e. the site’s primary purpose and content, not comments or similar from other users) contains material that: is sexually explicit, is obscene, deliberately offensive, hateful, or otherwise inflammatory, promotes violence, promotes or assists in any form of unlawful activity, discriminates against, or is in any way defamatory of, any person, group, or class of persons; race, gender, religion, nationality, disability, sexual orientation, or age, is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person, is calculated or is otherwise likely to deceive another person, is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy, misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive, infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks, patents, and database rights) of any other party, or is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
Links to Other Sites
Links to other sites may be included on The Site. Unless expressly stated, these sites are not under our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on The Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
Third Party Advertising
We may feature third party advertising on The Site. You agree that you will not attempt to remove or hide any Third Party Advertising using HTML/CSS or by any other method.
We are not responsible for any third party advertising on The Site. Each third party advertiser is responsible for the content of their own third party advertising. We will not be responsible for any third party advertising on The Site including, but not limited to, any errors, inaccuracies, or commissions.
Disclaimers and Legal Rights
Nothing on The Site constitutes advice on which you should rely. Information and other materials on The Site are provided for general information purposes only. Professional or specialist advice should always be sought before taking any action on the basis of any information provided on The Site.
Insofar as is permitted by law, We make no representation, warranty, or guarantee that The Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. If, as a result of our failure to exercise reasonable care and skill, any digital content from The Site damages your device or other digital content belonging to you (if you are a consumer) you may be entitled to certain legal remedies. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.
We make reasonable efforts to ensure that our content on The Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties, or guarantees (whether express or implied) that the content is complete, accurate, or up-to-date.
We are not responsible for the content or accuracy of any user content, nor for any opinions, views, or values expressed in any user content. Any such opinions, views, or values are those of the relevant user and do not reflect our opinions, views, or values in any way.
Viruses, Malware, and Security
We exercise all reasonable skill and care to ensure that The Site is secure and free from viruses and other malware. We do not, however, guarantee that The Site is secure or free from viruses or other malware and accept no liability in respect of the same. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via The Site. You must not attempt to gain unauthorized access to any part of The Site, the server on which The Site is stored, or any other server, computer, or database connected to The Site. You must not attack The Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
By breaching the provisions, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use The Site will cease immediately in the event of such a breach.
Privacy and Cookies
How We Use Your Personal Information (Data Protection)
Communications from Us
Other Important Terms