Terms & Condition

Thank you for choosing to shop at Wasteless Market, provided by Wasteless Innovations Ltd., a company registered in England & Wales under company registration number 12582383, of registered office 20-22 Wenlock Road, London, England, N1 7GU.

We are passionate about environmental sustainability and through this site and our events, we promote products that meet our ethos.

These Terms of Use, together with all other documents referred to herein, set out the terms of use under which you may use this website, www.wastelessmarket.com (“The Site”) as a registered user to buy from . Please read these Terms of Use carefully and ensure that you understand them before purchasing anything on The Site Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of The Site. 

Access to The Site

Access to The Site is free of charge. It is your responsibility to ensure that all information you upload to The Site is correct and accurate. Access to The Site is provided “as is” and on an “as available” basis. We may alter, suspend, or discontinue The Site (or any part of it) at any time and without notice. We will not be liable to you in any way if The Site (or any part of it) is unavailable at any time and for any period. By providing personal data and information you agree to the terms of our privacy policy.

Intellectual Property Rights and Use of The Site

With the exception of user content, all content included on The Site and the copyright, trademark and other intellectual property rights in that content, unless specifically labelled otherwise, belongs to or has been licensed by Wasteless Innovations Ltd. All content, including user content, is protected by applicable United Kingdom and international intellectual property laws and treaties.

The provisions of our Terms of Use apply to all user content submitted to The Site, including any and all user content submitted to our Website. Buyers must, at all times, respect the intellectual property rights on the Site. Under no circumstances may you use intellectual property belonging to another party without that party’s express permission. You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner reuse content (including user content) from The Site unless given express written permission to do so by Wasteless Innovations Ltd or the relevant user.

You may not use any content (including user content) printed, saved, or downloaded from The Site for commercial purposes without first obtaining a licence from Wasteless Innovations Ltd (or our licensors, or the relevant user, as appropriate). This does not prohibit the normal access, viewing, and use of The Site for general purposes whether by business users or consumers.

User Content

You agree that you will be solely responsible for your user content. Specifically, you agree, represent, and warrant that you have the right to submit the user content and that it will comply with our Acceptable Usage Policy below. You (or the licensors who own the content in question, as appropriate) retain the ownership of the user content that you submit to The Site and all the intellectual property rights in that user content. By submitting user content to The Site, you grant Wasteless Innovation Ltd an irrevocable, unconditional, non-exclusive, fully transferable, royalty-free, perpetual, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform, and sub-licence your user content for the purposes of operating and promoting the Site.

If you wish to remove user content, you may do so by contacting us. We will use reasonable efforts to remove the user content from The Site. Please note that caching or references to your user content may not be made unavailable immediately (or may not be made unavailable at all where they are outside of our reasonable control).

We may reject, reclassify, or remove any user content from The Site where it violates our Acceptable Usage Policy, or if we receive a complaint from a third party about it and determine that it should be removed in response to that complaint. 

Age Restrictions

You may only make purchases on The Site if you are at least 18 years of age. By accessing and using The Site you are confirming that you are 18 years of age or over. 

Accounts

Certain parts of The Site require an Account in order to use them. You may not buy from The Site or create an Account if you are under 18 years of age. When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. We recommend that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. It is your responsibility to keep your password safe. You must not share your Account with anyone else. We have the right to disable any account, username or password at any time, if you fail to comply with any of the provisions set out in these Terms of use. If you believe your Account is being used without your permission, please contact us immediately at [email protected]. We will not be liable for any unauthorised use of your account. If you wish to delete your Account, you may do so at any time by contacting us at [email protected] If you delete your Account, we will remove your information from our systems and will remove your user content from The Site (where applicable). Deleting your Account will also remove access to any areas of The Site requiring an Account for access. 

Rules and Acceptable Usage Policy

When using wastelessmarket.com, you must do so lawfully, fairly, and in a manner that complies with the provisions of this clause. You must ensure that you comply fully with all local and national laws and/or regulations. You must not use wastelessmarket.com in any way, or for any purpose, that is unlawful or fraudulent. You must not use The Site to knowingly send, upload, or in any other way to transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind. You must not use The Site in any way, or for any purpose, that is intended to harm any person or persons in any way.

When using The Site, you must not submit anything, or otherwise do anything that is sexually explicit, is obscene, deliberately offensive, hateful, or otherwise inflammatory, promotes violence, promotes or assists in any form of unlawful activity, discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; gender; religion; nationality; disability, sexual orientation; or age, is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person, is calculated or is otherwise likely to deceive, is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to, misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this clause), implies any form of affiliation with Wasteless Innovations Ltd or Wasteless Market where none exists, infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks, patents, and database rights) of any other party; or is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

We reserve the right to suspend or terminate your access to The Site  if you materially breach the provisions of this Clause or any of the other provisions of these Terms of use. Further actions we may take include, but are not limited to: removing any offending material from The Site, issuing you with a written warning, legal proceedings against you for reimbursement of any and all relevant costs resulting from your breach on an indemnity basis, further legal action against you as appropriate, disclosing such information to law enforcement authorities as required or as we deem reasonably necessary; and/or any other actions which we deem reasonably necessary, appropriate, and lawful.

We hereby exclude any and all liability arising out of any actions that we may take in response to breaches of these Terms of use.

Purchasing from site

When making a purchase from site, you expressly agree that: You have read the description and all details within the relevant listing carefully and that you understand and agree to any and all specific policies that are stated. You will pay for the item(s) purchased in full and on time upon product delivery.

For every purchase made on wastelessmarket.com a percentage of the sale will be donated to tree planting around the world. Our forest can be seen here: www.ecologi.com/wastelessmarket

Payment Service

Currently All payments on The Site are made by cash or card upon delivery of products.

Shipping & Delivery

As stated above, you must provide complete and accurate delivery details when placing your order. Once the order is placed, it will be delivered to you in our electric car at the date and time which is selected by you during checkout. We are providing free delivery to all DA Postcode if order is above  £20.

Returning Items & Refunds

We want you to be happy with your purchases, so please don’t hesitate to get in touch with us if there are any problems with your order.

Faulty items?

If a product you have purchased is faulty or not up to our usual high standard, then please get in touch and we will arrange a refund or replacement. Please note we can only provide refund or replacement for faulty items within 14 days of purchase.

Refunds will be returned in the same way you made payment, if you paid by card it can take 3-5 days for the money to show in your bank account although in our experience it’s usually much quicker.

Changed your mind?

If you have changed your mind about a purchase and it is still in it’s original packaging and saleable quality, we are able to offer an exchange or credit note, simply contact us via email at [email protected] with the proof of purchase. Unfortunately we cannot accept exchanges for liquid refills, food, toiletries or sanitary ware items due to hygiene reasons unless they are faulty (see above). Please note we can only provide an exchange or credit note within 14 days of purchase.

Your Account Cancellation Rights

You may close your Account at any time by contacting us via email at [email protected].

Our Liability

We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) The Site, or the content of, use of, or reliance upon any content (including user content) included on The Site. We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to The Site or to any Content (including User Content) included on The Site.

If you are a business (i.e. a user using The Site in the course of business and/or for commercial reasons), we accept no liability for loss of profits, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

We use all reasonable skill and care to ensure that The Site is free from viruses and other malware, however, we accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data, or other material that occurs as a result of your use of The Site or any other site referred to on The Site.

We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of The Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

As stated above, we are not a party to any transactions, other relationships, or disputes between Buyers and Vendors. We will not be responsible for any aspect of a transaction and make no warranties as to the quality, safety, or legality of any item(s) purchased from Vendors on The Site. Any claims pertaining to a transaction must be made directly against the Vendor concerned. We will however step in should a Buyer and Vendor not be able to come to an agreed resolution. We will not be liable to you for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity. Nothing in these Terms of Use seeks to limit or exclude consumers’ legal rights. For more details of consumers’ legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.

Reviews, Communication and Contact Details

You may leave reviews for products. You warrant to us that any review you leave shall be submitted in good faith and shall be accurate and truthful. We may at your request or on our own initiative anonymise or pseudonymise reviews left by you on The Site.

If you wish to contact us with general questions or complaints, for matters relating to The Site including, but not limited to, these Terms of Use, transactions, and other matters relating to cancellations, you can contact us by email at [email protected]

Data Protection

All personal information that we may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.

For complete details of our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to our Privacy and Cookies Policy.

Links to The Site

You may link to The Site provided that you do so in a fair and legal way, you do not do so in a way that suggests any form of association, endorsement, implies any form of affiliation or approval on our part where none exists, you do not use any logos or trademarks displayed on The Site without our express written permission; and you do not do so in a way that is intended to damage our reputation or to take unfair advantage of it. You may link to any page on The Site. Framing or embedding of The Site on other websites requires our express written permission. Please contact us at [email protected] for further information. You may not link to The Site from any other site where that site’s main content (i.e. the site’s primary purpose and content, not comments or similar from other users) contains material that: is sexually explicit, is obscene, deliberately offensive, hateful, or otherwise inflammatory, promotes violence, promotes or assists in any form of unlawful activity, discriminates against, or is in any way defamatory of, any person, group, or class of persons; race, gender, religion, nationality, disability, sexual orientation, or age, is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person, is calculated or is otherwise likely to deceive another person, is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy, misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive, infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks, patents, and database rights) of any other party, or is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

Links to Other Sites

Links to other sites may be included on The Site. Unless expressly stated, these sites are not under our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on The Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

Third Party Advertising

We may feature third party advertising on The Site. You agree that you will not attempt to remove or hide any Third Party Advertising using HTML/CSS or by any other method.

We are not responsible for any third party advertising on The Site. Each third party advertiser is responsible for the content of their own third party advertising. We will not be responsible for any third party advertising on The Site including, but not limited to, any errors, inaccuracies, or commissions.

Disclaimers and Legal Rights

Nothing on The Site constitutes advice on which you should rely. Information and other materials on The Site are provided for general information purposes only. Professional or specialist advice should always be sought before taking any action on the basis of any information provided on The Site.

Insofar as is permitted by law, We make no representation, warranty, or guarantee that The Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. If, as a result of our failure to exercise reasonable care and skill, any digital content from The Site damages your device or other digital content belonging to you (if you are a consumer) you may be entitled to certain legal remedies. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.

We make reasonable efforts to ensure that our content on The Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties, or guarantees (whether express or implied) that the content is complete, accurate, or up-to-date.

We are not responsible for the content or accuracy of any user content, nor for any opinions, views, or values expressed in any user content. Any such opinions, views, or values are those of the relevant user and do not reflect our opinions, views, or values in any way.

Viruses, Malware, and Security

We exercise all reasonable skill and care to ensure that The Site is secure and free from viruses and other malware. We do not, however, guarantee that The Site is secure or free from viruses or other malware and accept no liability in respect of the same. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via The Site. You must not attempt to gain unauthorized access to any part of The Site, the server on which The Site is stored, or any other server, computer, or database connected to The Site. You must not attack The Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

By breaching the provisions, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use The Site will cease immediately in the event of such a breach.

Privacy and Cookies

Use of The Site is also governed by our Privacy and Cookie Policy.

How We Use Your Personal Information (Data Protection)

All personal information that we may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR. Please refer to our Privacy and Cookie Policy.

Communications from Us

If you have signed up to our newsletter, have an account or have ordered from us, we may send you marketing emails and important notices such as service changes; our Terms for Sellers, Terms of Use, Privacy and Cookie Policy; and changes to your Account. You may opt-out at any time. Any and all marketing emails sent by us include an unsubscribe link. If you opt out of receiving emails from us, it may take up to 72 for us to comply with your request. During that time, you may continue to receive emails from us.

Other Important Terms

We may transfer (assign) our obligations and rights under these Terms of Use to a third party (this may happen, for example, if we sell our business).  If this occurs, you will be informed by us in writing. Your rights under these Terms of Use will not be affected and our obligations under these Terms of Use will be transferred to the third party who will remain bound by them. If any of the provisions of these Terms of use are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that/those provision(s) shall be deemed severed from the remainder of these Terms of use. The remainder of these Terms of use shall be valid and enforceable. No failure or delay by us in exercising any of our rights under these Terms of Use means that we have waived that right, and no waiver by us of a breach of any provision of these Terms of Use means that we will waive any subsequent breach of the same or any other provision.

Changes to these Terms of Use

We may alter and revise these Terms of Use from time to time. Any such changes will become binding on you upon your first use of The Site after the changes have been made. You are therefore advised to check this page from time to time. In the event of any conflict between the current version of these Terms of Use and any previous version(s), the current version shall prevail unless it is specifically stated otherwise

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